MOE Group Personal Accident (GPA) Insurance

The Ministry of Education (MOE) has established a contract with Income Insurance Limited for Group Personal Accident (GPA) Insurance for Students.

The GPA insurance covers death, permanent and total/partial disability and medical expenses due to accidents. The proximate or triggering causes of injuries must be reasonably attributed to an accident.

Parents/guardians will have to pay for medical treatments upfront, before submitting claims to Income Insurance Limited (Income Insurance) for reimbursement. Please note the applicable limits and coverage for medical expenses. Ineligible expenses or expenses in excess of the limits will be borne by the students/parents/guardians.

Parents/guardians should also take note that medical treatments at private hospitals will typically cost higher, and parents/guardians may need to pay more out-of-pocket expenses if treatment costs exceed the policy’s coverage limits.

All claims must be submitted online as soon as possible subject to a cap of 365 calendar days from the date of accident.

Claims Submission

All insurance claims must be submitted online through the Student GPA Claims Portal. Parents and students can submit new claims and track existing claims directly through the portal.

Additional Information

For comprehensive details about the insurance plan, including claims procedures and frequently asked questions, please visit Income's website.

We strongly recommend reviewing the Product Fact Sheet to understand the full terms and conditions of the insurance coverage.

Contact Details

For enquiries, please contact:

Income Insurance hotline: 6788 1777
Mon – Fri 9.00am to 6.00pm
Sat, Sun & Public Holiday – Closed

Zone representative:

Mr Alvin Tan: alvin.tankc@income.com.sg

Alternative email: studentgpa@income.com.sg